“The most important things in life are the connections you make with others.” (Tom Ford) CarmenLuz has always enjoyed having a genuine conversation until a connection is made. In fact, she's been referred to as a 'connector' for people throughout her life, and she continues to use that strength to help others feel more confident in themselves and their choices.
CarmenLuz is a native Southern California resident who grew up with five brothers, making her very independent from an early age. Her family’s history in real estate investment goes back to her Grandmother, who blazed a trail from Mexico to California in the 1920’s. She showed everyone in her family how to invest in real estate, which had a lasting impact. The family even owned a dairy farm in Chino, which was later sold to a developer. All the streets in that development are still named after CarmenLuz’s family, making her the easy choice as the 'Neighborhood Realtor' with whom locals can connect. Her Dad had a big influence on her, as well. He was an educator and a savvy real estate investor, which prompted her to absorb his knowledge of real estate and work hard to achieve her own education. She often helped him renovate investment properties in her spare time.
CarmenLuz’s dad passed away when she was 20 years old, but he left her with a legacy of unconditional love and respect. Soon after, she got married and started a family. Since that time, she has raised four amazing children, and taken on multiple entrepreneurial jobs to support them and provide an example of persistence and a commitment to financial stability. It was when her youngest child was graduating from high school that she decided to get her real estate license and fulfill a calling she’d had since learning the ropes from her Grandmother and her Dad. She realized that her compassion and connection in serving others would be a natural fit for the real estate world. That’s exactly why she’s known for the mantra, Suited to Serve™.
When CarmenLuz isn’t serving her clients, she enjoys traveling, hiking, exploring nature, and relaxing at the spa. Having spent her life connecting with others through their stories, she now uses these conversations to help others achieve the life and home of their dreams. As her role model Glennon Doyle Melton says, “Life is a conversation — make it a good one.”
“You never know the impact and difference you can make in a person’s life…but having humility and treating others with respect can make all the difference.” This quote from Nancy Franklin sets the tone for exactly how she has lived her life in the journey from law enforcement to real estate. She credits her upbringing to loving and supportive parents, who gave her an incredible foundation for an exemplary life of service.
Nancy grew up near Annapolis, Maryland. She began working at just ten years old as a newspaper carrier. This first job taught her the value of hard work, quality customer service, and the importance of saving money. As she grew older, she felt a calling to serve her community in a more meaningful and impactful way, so she decided to enter law enforcement. She began her career on January 15, 1994, with the Baltimore County Police Department, and served for eleven years before making a lateral move to the Chino, California police department. She served numerous roles during this time, including Police Sergeant, Field Training Officer, Professional Standards Sergeant, Crisis Intervention Team Supervisor, and others. Witnessing firsthand the extent of the good and bad that humanity can do to each other shaped her into the person she is today. During her career, she also became the first in her family to graduate from college, and subsequently earned two Associates degrees, a Bachelor’s degree, and a Master’s degree.
Almost three decades into her career, Nancy was considering retirement, but wanted to continue to serve her community and make a positive difference. When she heard her partner, CarmenLuz, speak about real estate, she became intrigued, and decided to get her license. Four years later, she retired from law enforcement and transitioned into real estate full time, with CarmenLuz as her partner. Together with CarmenLuz, they serve their clients from their first home to retirement by providing unparalleled commitment, connections, and confidence so their journey is seamless and stress-free. That’s also why they’re known for the mantra, Suited To Serve®.
When Nancy isn’t helping clients, you can find her hiking, biking, or walking their two dogs. Her service and dedication to those around her is truly a testament to her humility and respect for others, and the difference one person can make.